Shipping policy


FREE UK DELIVERY for orders over £100.
We don't want anything standing between you and the best skin you've ever had!

Orders placed Monday to Thursday before 1pm will be delivered by DPD in the UK the next working day* (Signature required). We will notify you if the items are out of stock, in which case delivery is usually within 14 days.

Mrs Ritchie takes the utmost care to make sure your skincare order is easy to buy and perfectly packed and presented. Needless to say all products are handled by our dispatch team who will ensure your order will not only arrive safely, but promptly. Online track and trace numbers are assigned to packages upon shipping from our distribution centre.

We offer a selection of alternative, some chargeable delivery options, as follows:

Orders under £100 £8 including VAT.
UK Saturday delivery £13.50 including VAT. Orders placed before Friday 1pm GMT will be delivered the next day. A signature is required.

European and International delivery charged at cost £30 - £40 including VAT. Items will be delivered within 5-8 working days. A signature is required. Heavier orders may require a surcharge which we will contact you about before we confirm your order** 

*Any orders placed after 1pm on this service will be delivered within 2 working days. 1-2 day courier deliveries to Northern Ireland, and 2-3 days to remote areas of the UK such as the Scottish Highlands & Islands, Channel Islands, Scillies and Isle of Man. A signature is required.

**From 1 January 2021 the UK is no longer part of the European VAT area. UK VAT is not collected on European and International orders. Orders are shipped DDU. Duties and taxes paid for by the consignee.